This was the challenge Ellis Ranch faced when they reached out to us for help. Like many businesses, they had tried a quick-fix accessibility overlay, but they soon realized that real compliance requires real solutions. The Challenge: A Website Built Without Accessibility in Mind Ellis Ranch’s website had hundreds of accessibility errors, including: The Solution:…
This is a great example of what not to do with your forms. Check this out: What’s wrong with this form? Let’s go over it. In short, make your form easy to use. Why put roadblocks in front of potential customers? Don’t you want new customers? If so, show them by making it as easy…
High-quality web development has become an essential service to help businesses succeed online. However, not all companies have the expertise or resources to develop websites in-house. This is where white label web development comes in… White label web development is a service that allows agencies to offer services to their clients without actually having to…
If you’re like many (most?) small business owners, it’s a point of pride to show those 5-star Google reviews on your website. There are a number of WordPress plugins that will enable you to do this easily. But whether or not this is a good idea requires some thought… Did you hear about the case…
If you have a form on your site, the answer is ‘yes.’ If you collect any type of personally identifiable information (PII) like names, email addresses, phone numbers, or payment information, you need to have a privacy policy on your site. If not, you potentially risk penalties and legal challenges down the road. And if you…
I often need to get sensitive information from clients: domain registrar login, FTP credentials, hosting account login, etc. Sending this kind of info by email is not a good idea, it’s too insecure (although it’s hard to keep clients from doing it anyway sometimes). What should you do instead? A phone call to share long…
The top website and online marketing links of the week. Selling online? Check out this detailed post on how to write a good product description. A persuasive product description might be the very last chance you have to convince a potential customer to buy – just like high-quality photos are critical for ecommerce sites, so…
Back around Christmas I got a Samsung Galaxy Active 2 watch to replace my old Garmin Vivofit. The watch is really nice, it has completely replaced my Garmin devices including a 230 running watch – so much better than that. But it has one really strange problem that I encountered the first time I used…
A few weeks ago, I had a waking nightmare. It started early one Tuesday afternoon and went well into the evening, and it was brought on by my casual agreement to help a client migrate one of three sites out of a WordPress Multisite installation to a standalone install. It started off so innocently… (FYI,…
One of my sites was blacklisted by Norton Safe Web last week. A client’s site was blacklisted two days after launch. Both have no malware and are not blacklisted anywhere else – a sure sign that Norton is doing something very different than all the other blacklisting services. Here’s how Norton describes their ‘service.’ While…
I’ve been working from home since 2005 so it’s nothing new for me. But for those experiencing it for the first time, it can be frustrating. You may feel distracted, that’s a big problem. Or you may have family in the house and feel like you’re getting interrupted and not being productive. Here are some…
The top website and online marketing links of the week. Thinking about starting a podcast? Or already doing one, but need to upgrade your gear? Here’s a review of the top 10 podcast microphones and some reasons to justify getting one! Do you keep your WordPress website up to date? A recent study showed that…